TheHut News

Christmas Returns Policy Christmas Returns Policy

‘We all like to start our Christmas shopping early, we want you to have peace of mind when deciding to purchase with us, so we have extended our returns policy to cover the festive period. 


Any item(s) purchased between the 1st of November and 23rd December 2016  can be returned to us for a full refund or a replacement up to 31st January 2017’

2016-11-02 12:53

Bank Holiday Opening Times Bank Holiday Opening Times

Please note that we will be closed on the below dates for Bank Holidays, the dates are:


Friday 25th March
Monday 28th March
Monday 2nd May
Monday 30th May
Monday 29th August
Monday 26th December
Tuesday 27th December

2016-02-11 13:36

Welcome to our help section Welcome to our help section

Simply type a question into the box provided, and the FAQ system will return a brief answer, or a link to more information. 

If you can't find what your are looking for please get in touch with our Customer Service Team and we will be happy to help.

2012-10-11 13:34

Show archived news.

There are 67 FAQs online

Most popular FAQs

  1. Do you deliver to my country? (234132 views)
  2. How do I return an item? (232774 views)
  3. What delivery options do you offer? (171720 views)
  4. How can I pay for my order? (170534 views)
  5. Are there any restrictions on international deliveries? (153014 views)
  6. Discount code exclusions (132265 views)
  7. How do I ensure I receive updates regarding my ... (129478 views)
  8. How will I know when my order has been ... (122138 views)
  9. Will I be charged customs and import charges? (120299 views)
  10. What is your returns policy? (92275 views)

Latest FAQs

  1. Who will deliver my order? (2016-11-17 11:53)
  2. Why can I see a PayPal payment transaction pending ... (2016-11-16 12:08)
  3. Can I have my item delivered to an alternative ... (2016-11-16 12:07)
  4. I have opted to pay using PayPal but I ... (2016-11-16 12:00)
  5. How can I pay for my order? (2016-11-16 11:59)